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Client Dashboard Portal

Turnkey site and client area with full documentation. Roles, access control, user journeys.

DASHBOARD DOCS AUTH
u-connect.ru/ →
Client
B2B service (telecom / connectivity)
Period
2023
Role
Architecture, backend, client area

Clients needed more than a marketing site — a secure zone for documents, requests and connection status. Different user roles — different actions and data visibility.

Designed a portal with auth, roles and client area. Documentation and guides — structured inside the dashboard. Public site and client area — one system with shared backend.

What changed

Dashboard
with roles and access
−30%
support tickets (client estimate)
1 portal
site + client area

We mapped scenarios: registration, password recovery, document upload, status notifications. Client-area UX was a priority to reduce support load.

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